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ORDERING INFORMATION

954-529-1958

PLACING ORDERS: Telephone orders may be placed by calling 954-529-1958. Our sales people will help you with pricing and answer any questions you may have on our products. For customers wishing to pay with a money order, please call us first to confirm any applicable shipping fees. We can not ship orders if not fully paid. Rarely, a price may be posted in error, and we reserve the right not to honor misprinted prices. If this does happen to occur, we will contact you.

Shipping: DUE TO THE HIGH INCIDENCE OF FRAUD, ORDERS PAID BY CREDIT CARD MUST BE SHIPPED TO THE CREDIT CARD BILLING ADDRESS ONLY. If you need to ship to a different address, or want to send Money Orders or Cashier checks. please contact us. PayPal and all credit card companies require a signature upon delivery for orders over $100.00.

We pay the freight on orders over $100.00 shipped within the mainland United States. If you live in Alaska, Hawaii or Puerto Rico, additional charges may apply. If applicable, we will contact you with additional charges prior to shipping.

We ship by UPS ground or U.S. Postal Service, additional charges apply for next or second day service. Call us if next or second day shipping is required. UPS does not deliver to Post Office boxes. It is important that you check your packages closely for damages before signing for them. Carriers will not accept damage claims made after delivery has been completed. Any shortages in your order must be reported within 2 days of receipt of merchandise.

RETURNS: We offer a 7-day money back guarantee (from date the shipment was received) if there is a problem with the product. Refunds will be given with our initial shipping costs deducted. After the 7-day period, returned orders are subject to a 25% restocking charge. You must first contact us to obtain a Return Authorization Number. Items sent to us without an RA# will be returned unopened. Items returned must be in new condition, accompanied by your original receipt and in the original packaging. Under no circumstances do we accept returns of used equipment. IF WE FIND EVIDENCE OF USE OF ANY KIND, THERE WILL BE NO REFUND ISSUED. BE AWARE, THAT USED TRIMPRO TRIMMERS CANNOT BE RETURNED. .

PAYMENT: Credit card payments may be made by PayPal and include MasterCard, Visa, American Express, Discover and other forms of payment that PayPal accepts.

WARRANTIES: All warranties are given by the product manufacturer only. Save your receipts and the warranty information accompanying the product in case a repair is needed.

Shipping Costs for Orders under $100

Under $15

$8.50

$15 to $24.99

$9.00

$25 to $34.99

$9.50

$35 to $49.99

$10.00

$50 to $74.99

$10.50

$75 to $99.99

$12.50